Disclaimer and Warranty
Explanation of life-time warranties and legal disclaimer
The NU-Matic, VAK-Matic and ALL-in-ONE require clean compressed air to function properly. A malfunction due to dirt is not a warranty issue, it's a maintenance issue.
If you do not have proper air filters, you may purchase one from Q.V.P. or elsewhere. Be sure to purchase the proper size and type of filter for it to operate properly.
Please contact Q.V.P. before sending any system back. Many times problems can be fixed on the phone. If Q.V.P. suggests you send the system back, please ship it to.
Quality VAKuum Products, Inc.
74 Apsley Street
Hudson, MA 01749
All replacement parts are FOB factory.
Any warranty shipping charges are the responsibility of the customer
All electric pumps are warranted by the manufacturer and you must have the manufacturer's approval to return any pump. They will assess the pump problem and if a warranty issue, will repair or replace the item at their discretion. If they find that the pump damage is your fault or it works properly, they will charge you for repairs or a service charge for evaluating the pump. They will charge you for the return freight (usually by UPS C.O.D.). These are their policies and we cannot change them.
There are no express warranties that extend beyond the description on the face here of seller disclaims any implied warranties of merchantability or of fitnessfor any particular purpose. Since seller cannot control the manner or use of it's product after their sales. Seller will not be responsible for any consequential or indirect damages. Rather seller will at it's option, either replace goods sold or refund the purchase price. No warranties will be applied if the goods are in any way altered or modified after delivery by seller. Shipping costs related to warranty work are the responsibility of the customer unless otherwise agreed to.
Specification and pricing may be subject to change at anytime.
Any returns from Q.V.P. will be subject to a restocking fee as well as shipping charges. In most cases a refund check will be sent.